Privacy Policy

Unless otherwise specified below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will not have any consequences. This only applies as long as no other information is provided in the subsequent processing operations.
"Personal data" refers to all information related to an identified or identifiable natural person.

Server Log Files
You can visit our website without providing any personal information. 
Whenever you access our website, usage data is transmitted to us or our web host/IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the accessed page, date and time of access, the IP address, the amount of data transferred, and the requesting provider.
The processing is carried out based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our services. 
 
Contact

Responsible Party
Contact us if you wish. The responsible party for data processing is: Rawli GmbH, Bürgerasse 15, 8200 Gleisdorf Austria, +43 670 50 92 577, skate@rawli.at

Customer-Initiated Contact via Email
If you initiate business contact with us via email, we will only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of handling and responding to your contact request.
If the contact serves the performance of pre-contractual measures (e.g., advice on purchase interests, offer creation) or concerns an already concluded contract between you and us, this data processing is carried out based on Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in handling and responding to your request. In this case, you have the right to object to this data processing based on Art. 6 para. 1 lit. f GDPR at any time, for reasons arising from your particular situation.
We use your email address only to process your request. Your data will then be deleted in compliance with legal retention periods, unless you have consented to further processing and use.

Customer Account        Orders      

Customer Account
When you open a customer account, we collect your personal data in the scope provided. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out based on Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out based on the consent until the revocation. Your customer account will then be deleted.

Collection, Processing, and Disclosure of Personal Data in Orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and handle your inquiries. Providing the data is required for the conclusion of the contract. Failure to provide it will result in no contract being formed. The processing is based on Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you. 
Your data will be disclosed, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.
 
Reviews        Advertising      

Review Reminder
After your order, we would like to ask you to review your purchase with us.
For this purpose, we use your personal data (name, email address, information about the order) independently of the contract processing to send you a review reminder via email after your order, provided you have given your explicit consent.
The processing is carried out based on Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by using the corresponding link in the email or by notifying us, without affecting the legality of the processing carried out based on the consent until the revocation.
 
Use of the Email Address for Sending Newsletters
We use your email address independently of the contract processing exclusively for our own advertising purposes for sending the newsletter, provided you have given your explicit consent. The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. 

Inventory Management      

Use of an External Inventory Management System
We use an inventory management system as part of order processing. For this purpose, your personal data collected during the order process will be transmitted to:
Billbee GmbH, Arolser Str. 10, 34477 Twistetal

The processing of your personal data serves the purpose of fulfilling the contract with you and is carried out based on Art. 6 para. 1 lit. b GDPR.

Payment Service Providers      

Use of PayPal
We use the payment service PayPal from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you the option of payment via the payment service. By selecting and using PayPal, the data required for payment processing will be transmitted to PayPal to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.

All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Plus
We use the payment service PayPal Plus from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you the option of payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, the data required for payment processing will be transmitted to PayPal to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
 
For certain payment methods such as credit card via PayPal, direct debit via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit bureaus. For this purpose, PayPal transmits the personal data required for a credit check to a credit bureau and uses the received information regarding the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. The credit report may include probability values (score values) that are calculated based on scientifically recognized mathematical-statistical procedures, including address data in their calculation. Your legitimate interests will be taken into account in accordance with the statutory provisions. The data processing serves the purpose of credit assessment for contract initiation. The processing is carried out based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default if PayPal makes an advance payment. 
You have the right, for reasons arising from your particular situation, to object to this data processing based on Art. 6 para. 1 lit. f GDPR at any time by notifying PayPal. The provision of the data is required for the conclusion of the contract with the payment method you desire. Failure to provide the data will result in the contract not being concluded with the payment method you selected.
 
Use of PayPal Express
We use the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you the option of payment via PayPal Express. To integrate this payment service, it is necessary that PayPal collects, stores, and analyzes data (e.g., IP address, device type, operating system, browser type, location of your device) when calling up the website. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in offering customer-oriented payment methods. You have the right, for reasons arising from your particular situation, to object to this data processing based on Art. 6 para. 1 lit. f GDPR at any time.
By selecting and using PayPal Express, the data required for payment processing will be transmitted to PayPal to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR. Further information on data processing when using PayPal Express can be found in the associated privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.

Use of PayPal Checkout
We use the payment service PayPal Checkout from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you the option of payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, the data required for payment processing will be transmitted to PayPal to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.

Cookies may be stored in the process, enabling the recognition of your browser. The data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in offering customer-oriented payment methods. You have the right, for reasons arising from your particular situation, to object to this data processing based on Art. 6 para. 1 lit. f GDPR at any time.

Credit Card via PayPal, Direct Debit via PayPal & "Pay Later" via PayPal
For certain payment methods such as credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit bureaus. For this purpose, PayPal transmits the personal data required for a credit check to a credit bureau and uses the received information regarding the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. The credit report may include probability values (score values) that are calculated based on scientifically recognized mathematical-statistical procedures, including address data in their calculation. Your legitimate interests will be taken into account in accordance with the statutory provisions. The data processing serves the purpose of credit assessment for contract initiation. The processing is carried out based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default if PayPal makes an advance payment. 
You have the right, for reasons arising from your particular situation, to object to this data processing based on Art. 6 para. 1 lit. f GDPR at any time by notifying PayPal. The provision of the data is required for the conclusion of the contract with the payment method you desire. Failure to provide the data will result in the contract not being concluded with the payment method you selected.

Third-Party Providers
When paying via a third-party provider’s payment method, the data required for payment processing will be transmitted to PayPal. This processing is based on Art. 6 para. 1 lit. b GDPR. To process this payment method, PayPal may then transmit the data to the respective provider. This processing is based on Art. 6 para. 1 lit. b GDPR. Local third-party providers may include:
  • Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany)
  • giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main)

Invoice Purchase via PayPal 
When paying via the invoice purchase payment method, the data required for payment processing will first be transmitted to PayPal. To process this payment method, the data will then be transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR. Ratepay may obtain a credit report based on mathematical-statistical procedures (probability or score values) using credit bureaus, as described above. The data processing serves the purpose of credit assessment for contract initiation. The processing is carried out based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default if Ratepay makes an advance payment. Further information on data protection and which credit bureaus Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/. 

Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Use of Amazon Payments
We use the payment service Amazon Payments from Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments") on our website.
The data processing serves the purpose of offering you the option of payment via the payment service Amazon Payments.
To integrate this payment service, it is necessary for Amazon Payments to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when calling up the website. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in offering customer-oriented payment methods. You have the right, for reasons arising from your particular situation, to object to this data processing based on Art. 6 para. 1 lit. f GDPR at any time.
By selecting and using "Amazon Payments," the data required for payment processing will be transmitted to Amazon Payments to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
Further information on data processing when using Amazon Payments can be found in the associated privacy policy at: https://pay.amazon.com/de/help/201212490


Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is accessed again.
 
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent.
 
You can find out how to manage (including deactivate) cookies in the most important browsers by following the links below:
 
Technically Necessary Cookies
Unless otherwise specified in this privacy policy, we only use these technically necessary cookies to make our website more user-friendly, effective, and secure. Additionally, cookies allow our systems to recognize your browser even after you have switched pages and offer you services. Some features of our website cannot be offered without the use of cookies. It is necessary for the browser to be recognized after switching pages.
 
The use of cookies or similar technologies is based on Section 25 para. 2 TTDSG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and providing a user-friendly and effective service.
You have the right, for reasons arising from your particular situation, to object to this data processing based on Art. 6 para. 1 lit. f GDPR at any time.
 

Analytics      

Use of Google Analytics 4
We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website and internet usage to the website operator. 
The following information may be collected: IP address, date and time of page access, click path, information about the browser and device you use (device), pages visited, referrer URL (website through which you accessed our website), location data, purchase activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and any other data Google has about you.

The IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA.

The processing of your personal data is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation.

We use the advanced implementation of the Consent Mode. Even if consent is not given, Google receives user data in the form of "pings". These pings may include: IP address (but not logged), date and time of page access, URL of visited pages, user-agent, referrer URL (website through which the user accessed our website), or triggering of website events (e.g., a conversion). Based on this information, Google will model user data to provide a comprehensive analysis, even without consent.

The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. For the USA, an adequacy decision of the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles. Both Google and U.S. authorities have access to your data.

More information about terms of use and privacy can be found at https://policies.google.com/technologies/partner-sites and https://policies.google.com/privacy?hl=de&gl=de.


Plugins and Other Services

Use of Google Tag Manager
We use Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. 
This application manages JavaScript tags and HTML tags used to implement tracking and analysis tools, in particular. The data processing serves the purpose of needs-based design and optimization of our website.
Google Tag Manager itself neither stores cookies nor processes personal data. However, it triggers other tags that may collect and process personal data.
For more information about terms of use and privacy, please click here.
 
Use of Google Fonts
We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of ensuring a consistent display of fonts on our website. When the page is called up, a connection to Google servers is established in order to load the fonts. Cookies may be used for this purpose. Your IP address and information about the browser you are using are processed and transmitted to Google in this process. This data is not associated with your Google account.
Your data may be transmitted to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent under Section 25 para. 1 sentence 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation.
More information on data processing and privacy can be found at https://www.google.de/intl/de/policies/ and https://developers.google.com/fonts/faq.

Data Subject Rights and Storage Period

Storage Period
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then considering statutory retention periods, particularly those under tax and commercial law, and then deleted after the retention periods have expired, unless you have consented to further processing and use.

Rights of the Data Subject
If the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: the right to access, rectification, erasure, restriction of processing, and data portability.
Additionally, under Article 21 para. 1 GDPR, you have the right to object to processing based on Article 6 para. 1 lit. f GDPR, as well as processing for direct marketing purposes.

Right to Lodge a Complaint with a Supervisory Authority
Under Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is not lawful.

Right to Object
If the personal data processing listed here is based on our legitimate interest under Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation with future effect.
Once an objection is made, the processing of the affected data will be stopped unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

Last updated: 29.11.2023